One question many potential kiosk deployers ask is whether they should invest in a custom unit uniquely designed and manufactured for them, or else start with a modular kiosk (that is, a standard, module-based product out of the manufacturer’s catalog) and tweak it based on the options list. This post describes the benefits of each […]
As market forces drive telehealth to the headlines, kiosks can play a vital role in its adoption. In Part I (read it here), we examined the economic climate that has proved conducive to the development of telehealth as a new model of healthcare. Here, we explore deployment of the model via self-service kiosk. Open wide […]
By delivering services where consumers live and work, telehealth providers eye a new, more efficient channel for medical care. No matter what a person’s political persuasion may be, there’s one thing on which nearly everyone can agree: Healthcare costs continue to rise despite efforts to rein them in. Fortunately, telehealth and self-service kiosks can offer […]
Lightning, it appears, can strike twice. The Kiosk Industry Association has announced that Traci Martin, director of vertical markets for Olea Kiosks, will be inducted into the group’s prestigious Kiosk Hall of Fame, becoming the company’s second executive to receive the mantle. Inductees are nominated by their peers as a way to recognize the honorees’ […]
Certain interactions are a natural fit when it comes to pairing the modern consumer with kiosks and other forms of self-service technology. The case has long been made for kiosks at airports and grocery stores, for example. Another obvious marriage is that between the ATM and the person who suddenly finds herself in need of […]
In preparation for a story on KioskMarketplace.com, editor Elliot Maras submitted several questions to Olea Kiosks about kiosks and the issue of anti-hacking security. He gave us permission to share our full answers, which are published below. What are the biggest hacking threats to self-serve kiosks? Several come to mind. Running an obsolete operating system […]
What can 30 squats get you at a kiosk in Moscow? The answer is just one more way self-service continues to change the travel experience for the better. This infographic provides the details.
In the past couple of years, the healthcare industry has grown to a total value of over $3 trillion. While revenues are up with millions of additional people seeking treatment, the influx of new patients is putting a strain on efficiency for many medical providers.
According to one report, better utilization of self-service technologies and the digitization of medical records can help medical organizations gain billions of revenue dollars over the next decade. As a result, many innovative healthcare administrators are turning to healthcare kiosks to help accelerate the transition toward stronger security, greater efficiency and higher patient satisfaction.
Happy days for Happy Meals are here again.
In fact, not only is McDonald’s rebounding nicely, the news is good for competitors as well. One report predicts QSR and fast casual brands combined will super-size by 5 percent compared to last year’s numbers, ringing up a juicy $233 billion in sales in 2017. As CEOs exhale a sigh of relief and let their belts out a notch, many are turning to self-service restaurant kiosks to help sustain the growth, trying to satisfy the growing customer appetite for digital, customizable and efficient service.
The following perspective on DSE 2017 was written by Craig Keefner, a manager at Olea Kiosks and the founder of the Kiosk Industry Group. I have been in the kiosk industry for 25 years, and over that quarter of a century I’ve attended more than my fair share of tradeshows and other events. Most of […]
To secure a larger market share, financial industry leaders are searching for new ways to build brand identity and educate potential customers about their latest offerings. In an annual survey of 760 financial institutions, 54 percent of respondents said the most important focus for 2017 was to make the customer journey easier and more straightforward. […]
Kiosks require a meaningful investment of capital and time. This infographic explores critical best practices that can help ensure a positive ROI.
For many decision-makers in the gaming industry, loyalty programs are the backbone of an effective marketing communications strategy. In fact, one national casino brand generates over $6 billion annually from its loyalty program alone, communicating to customers so effectively that it has been able to cut its conventional marketing budget by half. Plus, through the […]
Maybe Americans can blame Ed Koch. Whether by online pop-up form, a receipt with a URL, or a strategically placed kiosk with a few questions on its mind, U.S. consumers are increasingly asked for their feedback when they conduct certain transactions. Buy a taco? Please take a survey for a chance to win. Order a […]
FOR IMMEDIATE RELEASE Self-service leader in healthcare, gaming and other verticals is top vote-getter in multiple categories in KioskMarketplace.com competition. Olea Kiosks has dominated the inaugural Most Innovative Kiosk Awards. Industry news and information leader KioskMarketplace.com held the competition to determine the most innovative kiosks in eight deployment categories. The results were announced earlier today, March […]
When healthcare providers search for new ways to grow their bottom line, they often start by looking for new ways to cut administrative costs. Per one study, U.S. hospitals spend roughly 25 percent of their budget on administrative expenses annually, and many organizations are reducing costs and improving the patient experience by using healthcare kiosks […]
FOR IMMEDIATE RELEASE Olea Kiosks has announced it will launch an all-new line of healthcare kiosks at HIMSS 2017 next week in Orlando, Fla. The company’s healthcare kiosks have completed millions of patient check-ins across the U.S. for leaders such as Kaiser-Permanente, Cedars-Sinai, BlueCross BlueShield and others. “Healthcare is very important to us,” said Frank […]
At no other time do people more highly value security and privacy than when it comes to their healthcare. Sensitive, sometimes embarrassing medical conditions in the same milieu with co-pays, deductibles, minimum payments and more create a situation where people can be very guarded about their personal information. HIPAA laws, of course, bear this out. […]
The most critical parts of any trip to a healthcare provider are the treatment and the check-in process that puts the patient in queue to be seen. Often, those needing to see a doctor or undergo tests are ill or in a state of stress in anticipation of the exam or procedure. That means the […]
What do French fries and co-pays have in common? Kiosks can have a meaningful effect on them both. QSRs and fast casual restaurants quickly learned that kiosks were far better at up-selling than people were. Why? Because kiosks can be programmed to ask for the order every time with every customer. Likewise, healthcare facilities have […]