Ticketing kiosks have become nearly universal in airports today. Now their use is expanding to other areas as well. If there’s one place where the self-service kiosk has proven its value, it’s at the airport. Kiosks began appearing at airports around the world in the early 1990s, providing wayfinding and flight information services as well […]
Interactive touchscreens come in several varieties. Here’s a quick overview of the types and the applications to which each is best suited. Although interactive touchscreens have been around in one form or another since the late 1970s, over the past 10 years or so they’ve become an integral part of our lives. In fact, thanks […]
Although mobile apps were once predicted to overshadow self-service kiosks, both have become a key component of many businesses’ digital strategy. Seven years ago, the CEO of a restaurant technology firm predicted that self-service kiosks were on the way out, their purpose made irrelevant by the spread of mobile apps. Why would a customer bother […]
AMD Global Telemedicine Inc. (AMD), the pioneer of clinical Telemedicine Encounter Management Solutions (TEMS) ®, and Olea Kiosks Inc, the premier global designer and manufacturer of self-service kiosks, announce a partnership to deliver customized kiosks for telehealth applications. The two long-standing healthcare vendors have combined their engineering and technology resources to offer a solution that addresses increasing […]
The choice between a tablet and a full-size kiosk comes down to the purpose for which it will be used. Although kiosk technology is becoming commonplace in a variety of verticals, areas where it has had a particular impact include both human resources and health care. On the human resources side, many companies are placing […]
Designing a kiosk from the ground up can result in a streamlined product without unwanted bells and whistles. When planning a kiosk deployment, there certainly are benefits to choosing one of a manufacturer’s stock models and adapting it to your needs. The unit likely has a track record of reliability and makes use of components […]
At least half of casino visitors possess a loyalty rewards card, studies show. With kiosks serving as the centerpiece of casino loyalty programs, there’s great potential to leverage those kiosks for marketing. In the early days of the gaming industry, casino bosses kept track of high rollers in their heads or a in a little […]
One question many potential kiosk deployers ask is whether they should invest in a custom unit uniquely designed and manufactured for them, or else start with a modular kiosk (that is, a standard, module-based product out of the manufacturer’s catalog) and tweak it based on the options list. This post describes the benefits of each […]
As market forces drive telehealth to the headlines, kiosks can play a vital role in its adoption. In Part I (read it here), we examined the economic climate that has proved conducive to the development of telehealth as a new model of healthcare. Here, we explore deployment of the model via self-service kiosk. Open wide […]
By delivering services where consumers live and work, telehealth providers eye a new, more efficient channel for medical care. No matter what a person’s political persuasion may be, there’s one thing on which nearly everyone can agree: Healthcare costs continue to rise despite efforts to rein them in. Fortunately, telehealth and self-service kiosks can offer […]
Lightning, it appears, can strike twice. The Kiosk Industry Association has announced that Traci Martin, director of vertical markets for Olea Kiosks, will be inducted into the group’s prestigious Kiosk Hall of Fame, becoming the company’s second executive to receive the mantle. Inductees are nominated by their peers as a way to recognize the honorees’ […]
Certain interactions are a natural fit when it comes to pairing the modern consumer with kiosks and other forms of self-service technology. The case has long been made for kiosks at airports and grocery stores, for example. Another obvious marriage is that between the ATM and the person who suddenly finds herself in need of […]
In preparation for a story on KioskMarketplace.com, editor Elliot Maras submitted several questions to Olea Kiosks about kiosks and the issue of anti-hacking security. He gave us permission to share our full answers, which are published below. What are the biggest hacking threats to self-serve kiosks? Several come to mind. Running an obsolete operating system […]
What can 30 squats get you at a kiosk in Moscow? The answer is just one more way self-service continues to change the travel experience for the better. This infographic provides the details.
In the past couple of years, the healthcare industry has grown to a total value of over $3 trillion. While revenues are up with millions of additional people seeking treatment, the influx of new patients is putting a strain on efficiency for many medical providers.
According to one report, better utilization of self-service technologies and the digitization of medical records can help medical organizations gain billions of revenue dollars over the next decade. As a result, many innovative healthcare administrators are turning to healthcare kiosks to help accelerate the transition toward stronger security, greater efficiency and higher patient satisfaction.
Happy days for Happy Meals are here again.
In fact, not only is McDonald’s rebounding nicely, the news is good for competitors as well. One report predicts QSR and fast casual brands combined will super-size by 5 percent compared to last year’s numbers, ringing up a juicy $233 billion in sales in 2017. As CEOs exhale a sigh of relief and let their belts out a notch, many are turning to self-service restaurant kiosks to help sustain the growth, trying to satisfy the growing customer appetite for digital, customizable and efficient service.
The following perspective on DSE 2017 was written by Craig Keefner, a manager at Olea Kiosks and the founder of the Kiosk Industry Group. I have been in the kiosk industry for 25 years, and over that quarter of a century I’ve attended more than my fair share of tradeshows and other events. Most of […]
To secure a larger market share, financial industry leaders are searching for new ways to build brand identity and educate potential customers about their latest offerings. In an annual survey of 760 financial institutions, 54 percent of respondents said the most important focus for 2017 was to make the customer journey easier and more straightforward. […]
Kiosks require a meaningful investment of capital and time. This infographic explores critical best practices that can help ensure a positive ROI.
For many decision-makers in the gaming industry, loyalty programs are the backbone of an effective marketing communications strategy. In fact, one national casino brand generates over $6 billion annually from its loyalty program alone, communicating to customers so effectively that it has been able to cut its conventional marketing budget by half. Plus, through the […]