Category: Kiosk Applications

As technology advances and users accept self-service in more numerous roles, the applications may be limitless.

What Is a Virtual Concierge Kiosk?

A virtual concierge can be anything from a fully immersive digital experience with live human interaction, or as simple as a mobile application that allows users to find information and services on their own. Regardless of the sophistication, virtual concierge services are on the rise, and more organizations are looking to virtual concierge kiosks as […]

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Hospitality Kiosks – Better Travel for Everyone

From Millennials to Business Travelers, Hospitality Kiosks Have Something for Everyone! Hospitality kiosks are being deployed in a wide array of venues to provide a variety of functions including check-in/check-out capabilities, bill payment, loyalty program enrollment, wayfinding, and more.  This article will address how the hospitality industry can use hospitality kiosks as a tool to […]

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Healthcare Kiosks: Better for Patients. Better for Providers.

  Healthcare Kiosks: Better for Patients. Better for Providers. In 2014, healthcare spending in the United States is estimated to have exceeded $3.1 trillion, which equates to $9,695 per person.  That represents a 5.5% increase over 2014, which is the first time that healthcare expenses grew at a rate higher than 5% since 2007. With […]

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The Growth of Micro Market Kiosks

A Brief History of Self-Service in the Food Industry The history of self-service dining and retail is much longer than the younger generations may realize.  Prior to the rise of fast-food chains in the middle of the last century, a chain of automat restaurants called Horn & Hardart speckled urban centers of throughout much of […]

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Tips for a Successful Interactive Kiosk Deployment

Interactive kiosks are everywhere!  Nearly every day in the news there is a new story of kiosks being deployed in a wide variety of applications intended to create greater efficiency in a variety of industries, including retail, food service, casino gaming, government agencies, school campuses, and more. With so many success stories, many businesses see […]

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NFC Technology and Interactive Kiosks

Over the last 20 years, the mobile phone has evolved from a simple portable device used to make calls to the newest smartphones which are miniature handheld computers with more computing power than all of NASA’s computers that were used in the Apollo moon missions combined! One of the latest technologies to hit mobile devices […]

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How Self-Service Kiosks Are Improving the Consumer Experience

Self-service purchasing is changing the way we shop. 85% of Americans have used a self-service kiosk and that number is even higher for younger age groups. Consumers love the convenience and efficiency, and businesses love the ROI and faster queue turns. Self-service kiosks are a win-win. Self-Service Technologies Improve the Bottom Line According to some […]

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The Demand for Retail Self-Service Kiosks Is on the Rise!

Interactive kiosks and digital customer service solutions can no longer be viewed as secondary supplemental aspects to a retail customer service strategy. In many instances, retail customers now prefer to use either a retail self-service kiosk or their own devices rather than a human customer service consultant. Where do Retail Customers Go for In-store Help? […]

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“Omnichannel” Retail: Self-Service Kiosks Create an Integrated Shopping Experience

“Omnichannel” retail refers to the ability to provide an integrated shopping experience to the user regardless of whether they are shopping in-store, using a mobile app, browsing the retailer’s website, or using an interactive retail kiosk. In 2013, 84% of retailers polled by Retail Systems Research acknowledged that creating a consistent omnichannel shopping experience was […]

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Cyber Security Kiosks Defend against the Growing Threat of Malware

  Anti-malware Cyber Security Kiosks Malware has experienced exponential proliferation since it was first discovered in 1984, when there were a mere 12 known instances of malware. In 2015, there were more than 400,000,000 malware instances with over 390,000 new instances of malicious programs discovered every day. For corporations, it is more important than ever […]

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The Growth of Micromarket Kiosks

  Micromarkets are seeing rapid expansion because they bring together the best elements of a vending machine, a convenience store, and a cafe. These automated storefronts offer a wide variety of fresh and healthy food items that can be customized to best fit the audience they are serving, and provide these goods in an automated […]

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Self Check-Out Kiosks and Apple Pay

Consumers are becoming increasingly comfortable with conducting transactions on their smartphones and other mobile devices, as evidenced by the rapid growth of Apple Pay since its launch in October 2014. With the expected continued expansion of Apple Pay in 2015, it is important that self-service checkout systems, such as interactive retail kiosks, are outfitted with […]

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Olea Kiosks Case Study: TapSnap Portable Photo Booth

At Olea Kiosks, our design and engineering team takes pride in developing custom kiosk solutions that exceed the customer’s expectations for both form and function. One of our latest custom solutions, the TapSnap portable photobooth, is a perfect example of how we are able to integrate innovative technology with a cutting-edge aesthetic.  When TapSnap approached […]

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Retail Kiosks Create an Enhanced Shopping Experience

Consumers are increasingly expecting multi-channel interactive shopping experiences from retailers.  This includes the use of e-commerce, mobile, and in-store kiosks to complement traditional brick-and-mortar shopping. Retail Kiosks Enhance the In-Store Experience Interactive retail kiosks provide a wealth of benefits to shoppers, including convenience, increased availability of information, and reduced wait times. 63% Of shoppers prefer to […]

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Why the Government Is Investing in Self-Service Kiosks

Kiosks are increasingly being heralded as a technology through which the Federal Government, state governments and municipalities can engage with citizens and streamline many of their customer service functions. The Surge of Government Kiosks In the early 1990s, government agencies that wanted to provide a self-service option for constituents chose kiosks to handle a variety […]

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