Category: QSR and Fast Casual Dining

Whether at the drive-thru lane or in the lobby, kiosks can help QSRs and fast casuals improve up-sells, order-accuracy and customer satisfaction, as well as grow staff by processing more orders per hour than before their deployment.

Why Restaurant Kiosks Work for Customers and Owners

Happy days for Happy Meals are here again.

In fact, not only is McDonald’s rebounding nicely, the news is good for competitors as well. One report predicts QSR and fast casual brands combined will super-size by 5 percent compared to last year’s numbers, ringing up a juicy $233 billion in sales in 2017. As CEOs exhale a sigh of relief and let their belts out a notch, many are turning to self-service restaurant kiosks to help sustain the growth, trying to satisfy the growing customer appetite for digital, customizable and efficient service.

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Win Millennials with Quick Serve Restaurant Kiosks

The next game-changing technology in the quick serve restaurant (QSR) industry is Quick Serve Restaurant Kiosks. These devices are capable of increasing sales by up to 15% and significantly reducing operating costs by eliminating the need for staffing a cashier at the drive-thru window. However, one of the most significant advantage of quick serve restaurant […]

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Tips for a Successful Interactive Kiosk Deployment

Interactive kiosks are everywhere!  Nearly every day in the news there is a new story of kiosks being deployed in a wide variety of applications intended to create greater efficiency in a variety of industries, including retail, food service, casino gaming, government agencies, school campuses, and more. With so many success stories, many businesses see […]

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How Self-Service Kiosks Are Improving the Consumer Experience

Self-service purchasing is changing the way we shop. 85% of Americans have used a self-service kiosk and that number is even higher for younger age groups. Consumers love the convenience and efficiency, and businesses love the ROI and faster queue turns. Self-service kiosks are a win-win. Self-Service Technologies Improve the Bottom Line According to some […]

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Self Check-Out Kiosks and Apple Pay

Consumers are becoming increasingly comfortable with conducting transactions on their smartphones and other mobile devices, as evidenced by the rapid growth of Apple Pay since its launch in October 2014. With the expected continued expansion of Apple Pay in 2015, it is important that self-service checkout systems, such as interactive retail kiosks, are outfitted with […]

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Apple Pay and Interactive Kiosks

The self-service kiosk industry grew 24% globally in 2013, and it is projected to continue this growth trend for at least the next five years[1].  Increasingly, consumers are not only open to the idea of using a self-service checkout option, such as an interactive kiosk, but as the general public’s comfort level with these self-service […]

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Better Customer Engagement through Interactive Kiosks

Better Customer Engagement Through Interactive Kiosks It’s not a surprise that Interactive Kiosks are being deployed in prime retail real estate to offer consumers effective and innovative ways to interact with brands. Retailers also have the opportunity to efficiently reach target audiences to stay competitive in the marketplace. The following are five ways that interactive […]

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How Kiosks Are Revolutionizing Industries

As technology keeps improving, it allows us to become more and more efficient. And with the onset of kiosks, a wide variety of industries are taking advantage of new technologies. The following data illustrates how kiosks are revolutionizing industries. Healthcare Industry Healthcare and Medical Kiosks make medical training easier with all the helpful educational apps […]

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How Interactive Kiosks Are Benefiting Both Consumers and Businesses Alike

As consumers are drawn closer to the digital age in almost every aspect of their lives, interactive kiosks are a natural fit when it comes to ensuring that consumers have access to automated, digital processes when they desire them. Digital kiosks are well known for their ability to improve many aspects of everyday life such […]

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Drive-Thru Order Entry Kiosks – Have it Your Way Every time

In 2010 alone, the fast food industry generated over 184 billion dollars through more than 300,000 different locations and restaurants. One thing we can deduct from this is that there is no shortage of demand for fast and convenient meals on the go. We’ve all been in the predicament of ordering at a drive-thru window […]

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Our Newest Product: Introducing the Milan Kiosk

Frank Olea introduces Olea’s newest prototype, the Milan kiosk, at the Customer Engagement Technology World in New York. This interactive digital signage solution features an Elo touch screen and 3 different printer size options. In addition, the stand is designed to accommodate monitors and screens of different sizes, making the configuration highly customizable. The new […]

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The Increasing Demand for Order-Entry Kiosks

Order-entry kiosks are proving more popular in retail and restaurants settings as consumers often prefer the privacy and convenience that these kiosks offer. While these kiosks offer substantial benefits to the business owner, the growth in the usage of these devices has largely been driven by consumer demand. In recent years, there has been a […]

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