As self-service technology becomes more critical across industries—from healthcare to hospitality to public services—many organizations face a pivotal question: Should we go with off-the-shelf kiosks or invest in a custom-built solution? Both paths have their advantages. This article will break down the pros and cons of each approach and help you assess what makes the most sense for your business goals. Along the…
Read moreAs we continue our 50th anniversary series, we’re looking back on some of the defining projects and moments that helped shape Olea Kiosks into the company we are today. One of the most complex and exciting areas we’ve worked in is biometric kiosk design—a field that blends high security with high expectations. Our journey into biometrics began nearly a decade ago with what…
Read moreSelf-service kiosks are transforming the way businesses interact with customers, providing convenience, efficiency, and a personalized touch across industries. From quick-service restaurants (QSRs) to retail stores, healthcare facilities, transportation hubs, and entertainment venues, kiosks are no longer just simple transactional tools—they are becoming intelligent touchpoints that enhance the overall guest experience. As digital ordering and AI-driven recommendations continue to shape consumer expectations, kiosk…
Read moreAs Olea Kiosks celebrates its 50th anniversary, we’re reflecting on the key lessons we’ve learned in the self-service industry. One of the most critical? Location matters. No matter how well-designed, intuitive, or advanced a kiosk may be, if it’s placed in the wrong spot, adoption rates will suffer. A Case Study in Poor Kiosk Placement Strategy A few years ago, a national QSR…
Read moreAt Olea Kiosks, we’re always looking for ways to push the boundaries of self-service innovation, and our new partnership with meldCX takes that commitment to the next level with device management software. By combining our industry-leading kiosk design and manufacturing with meldCX’s powerful smart technologies and device management software, we’re delivering more efficient, reliable, and seamless self-service solutions across industries—starting with healthcare. Bringing…
Read moreSelf-service kiosks are now a key piece of modern customer interactions, finding their place in restaurants, retail stores, airports, entertainment, and beyond. Their promise of convenience, efficiency, and personalization has driven widespread adoption, making them a favored option for both businesses and consumers. However, the success of these kiosks hinges on more than just their availability—it depends on the quality of the kiosk…
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13845 Artesia Blvd.
Cerritos, California 90703
800 927 8063
562 924 2644
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Manufactured in the USA