As we see many businesses look to cut costs in our current economy, the scrutiny on spending continues to grow. In these economic downturns, it’s not uncommon to observe changes in the decision-making process when it comes to purchases like self-service kiosks. When budgets are being slashed, it is still possible to make a great case for self-service because the machines are designed…
Read more
As businesses continue their digital transformation and their expanded use of automation to address labor shortages and customer experiences, we see some new and growing trends in the self-service kiosk space. In 2022, we saw extensive growth across the hospitality sector as they continued to roll out self-service kiosks. And much of this growth was to address post-pandemic labor shortages. However, we are…
Read more
Self-service kiosks are an increasingly popular way for businesses to provide a convenient, efficient experience for their customers. For example, self-service kiosks can be used to check in for a flight, print boarding passes, or even pick up a rental car. In the healthcare industry, self-service kiosks are also being used to check in for appointments and to access medical records. While self-service…
Read more
The COVID-19 pandemic created many bumps in global supply chains. Discover the strategies implemented by Olea to keep customers happy and help smooth out the unwanted bumps. Although it’s been a few years since COVID-19 first appeared, supply chain issues still plague many industries. Kiosks are no exception. Manufacturers don’t always have the parts on hand to complete orders. Suppliers struggle with shipping…
Read more
A check-in kiosk is a touch-screen device allowing individuals to self-check-in for a meeting, an appointment, travel, or similar. Check-in kiosks allow businesses, clinics, and facilities to control the visitor experience while extending the check-in process to a self-service. Check-in kiosks are sometimes referred to as visitor management systems or virtual receptionists, but each does essentially the same fundamental activity of checking people in. …
Read more
Looking to add some peripherals to your self-service kiosk? This informational guide breaks down everything you need to know. You selected the perfect standard kiosk model. It has a streamlined design, is aesthetically pleasing, and the best foot-print for your environment. While it seems like the ideal fit for your organization’s needs, you wish it had a few more perks. Luckily, it’s often…
Read more