In hospitality, guest expectations are shifting faster than ever. Travelers want control, convenience, and a seamless experience at every step of their journey. For IT leaders, that creates both a challenge and an opportunity: how to deliver on those expectations in a way that also supports operational efficiency. MGM Resorts recently highlighted this balance in a Hospitality Tech Innovator feature. Their focus was…
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Self-Service Hospitality Solutions Designed to Reduce Friction in the Guest Experience As a visionary provider of self-service kiosk solutions, we’re excited to announce today, a strategic partnership with UrVenue, the leading hospitality technology platform that powers commerce, enhances the guest experience and monetizes a resort’s real estate. With conveniently placed Olea kiosks deployed on resort properties, this partnership enables venues and hotel properties…
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The CLEAR Kiosk Check-in Program Is Speeding up the Security Check-in for Travelers, with Other Venues Adopting the Technology. Most of us have at some point in our lives endured the humiliation of standing in a Transportation Security Administration line at the airport, one hand holding our shoes and the other keeping our pants from falling down, while an agent checks our ID,…
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Ticketing kiosks have become nearly universal in airports today. Now their use is expanding to other areas as well. If there’s one place where the self-service kiosk has proven its value, it’s at the airport. Kiosks began appearing at airports around the world in the early 1990s, providing wayfinding and flight information services as well as allowing travelers to purchase tickets and print…
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What can 30 squats get you at a kiosk in Moscow? The answer is just one more way self-service continues to change the travel experience for the better. This infographic provides the details.
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When people travel, they’re rightfully wary of unfamiliar physical surroundings. What they often lose sight of, however, is the need to remain vigilant concerning digital threats. Hotels and resorts can protect their guests from ID theft and other online mischief with kiosks. This infographic shows how. Infographic as a PDF: Hotel Kiosks Help Secure Guest Comfort
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