Self-Service Hospitality Solutions Designed to Reduce Friction in the Guest Experience
As a visionary provider of self-service kiosk solutions, we’re excited to announce today, a strategic partnership with UrVenue, the leading hospitality technology platform that powers commerce, enhances the guest experience and monetizes a resort’s real estate.
With conveniently placed Olea kiosks deployed on resort properties, this partnership enables venues and hotel properties to layer in another customer touchpoint that drives self-service revenue with transactions that are contactless, resource-free, branded, and always open for business.
After more than 40 years of focus on the customer experience, Olea Kiosks® understands the value of reducing friction in the guest experience. Urvenue’s 10+ years of experience in the resorts and hospitality realm and its ability to leverage its technology to monetize non-room inventory and other guest touchpoints during the in-stay journey, solves one of the greatest challenges for resort managers. Combining UrVenue’s powerful booking platform with self-service kiosks puts guests in complete control.
“Partnering with a trusted kiosk brand such as Olea will help unlock the full potential of UrVenue to resorts and venues all over the world,” said Deron Pearson, CEO of UrVenue. “Together we’ll be able to service customers with what they want, when they want, in a safe and easy way, as well as provide resorts with important insights, data and guest management.”
An Olea kiosk paired with UrVenue’s booking solution puts hospitality patrons in the driver’s seat with frictionless, on-property, cashier-less, self-service booking capabilities. Guests can now book and transact any inventory within UrVenue, including but not limited to, special event ticketing such as seasonal pop-up experiences, show tickets, restaurant reservations, pool-side cabanas, nightclub and day club admission, special promotion vouchers, sportsbook lounge seats and bundled on-property experiences to name a few. UrVenue’s hospitality-built booking platform makes it is easy to transact any type of non-room inventory on property and with Olea’s flexible, modular design, the physical unit can be branded and designed for custom transactions including physical outputs such as show tickets or customized promotional vouchers or wristbands.
Circa Resort and Casino will be the first resort to use the Olea with UrVenue kiosk at the beginning of 2021.
Read the full announcement here.