A Brief History of Self-Service in the Food Industry The history of self-service dining and retail is much longer than the younger generations may realize. Prior to the rise of fast-food chains in the middle of the last century, a chain of automat restaurants called Horn & Hardart speckled urban centers of throughout much of northeast. Horn & Hardart was at one time…
Read moreInfographic as a PDF: Retail Kiosks: A Holiday Shopping Experience Consumers are increasingly expecting multi-channel interactive shopping experiences from retailers. This includes the use of e-commerce, mobile, and in-store kiosks to complement traditional brick-and-mortar shopping. Retail Kiosks Enhance the In-Store Experience Interactive retail kiosks provide a wealth of benefits to shoppers, including convenience, increased availability of information, and reduced wait times. How Retail Kiosks Contribute to Enhanced…
Read moreToday, the emphasis of improving user experience is more important than ever as improved user experience builds repeat and loyal customers who will be more likely to share your product or service with friends and family. One way that customer experience can be significantly improved and streamlined is through the use of multi-touch kiosks. The following are a few examples of industries that…
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