A bill payment kiosk improves revenue and reduce labor costs, but only if deployed correctly. The Bill Pay Kiosk, Underbanked and Unbanked in 2019 There are all sorts of situations where a company needs to accept regular payments from their customers. Utility payments, cellphone bills and store credit cards are just a few of the situations where customers make regular payments. And…Read more
News and Articles
To secure a larger market share, financial industry leaders are searching for new ways to build brand identity and educate potential customers about their latest offerings. In an annual survey of 760 financial institutions, 54 percent of respondents said the most important focus for 2017 was to make the customer journey easier and more straightforward. For many bank managers, employing digital banking kiosks…Read more
As long as a meaningful portion of the population is underbanked, self-service solutions will drive positive ROI for billers, deployers and their hosts In Part I, we examined the various business models that can undergird deployments of bill-payment kiosks. Here, in Part II, the focus is on how to be successful with the deployment, whatever model is employed. Once the modus operandi of…Read more
As long as a meaningful portion of the population is underbanked, self-service solutions will drive positive ROI for billers, deployers and their hosts Few routine tasks are more annoying than paying bills. Not only is the act predicated unpleasantly on surrendering hard-earned cash, but the mechanism of the payment itself can be a significant bother. Consider for example the tedious antiquity of writing…Read more
Interactive kiosks are everywhere! Nearly every day in the news there is a new story of kiosks being deployed in a wide variety of applications intended to create greater efficiency in a variety of industries, including retail, food service, casino gaming, government agencies, school campuses, and more. With so many success stories, many businesses see digital kiosks as a “magic bullet” that is…Read more
Self-service purchasing is changing the way we shop. 85% of Americans have used a self-service kiosk and that number is even higher for younger age groups. Consumers love the convenience and efficiency, and businesses love the ROI and faster queue turns. Self-service kiosks are a win-win. Self-Service Technologies Improve the Bottom Line According to some studies, self-service touch screen kiosks can also lead…Read more
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