You’ve just rolled out a new self-service kiosk program. The units look sharp, the interface works flawlessly, and the ROI model you presented to leadership shows a clear path to cost recovery within a few years. Everything seems solid. Until one day, an email arrives: a critical hardware component, say, your payment terminal or receipt printer, has reached end-of-life. Replacement units are no…
Read moreThis month, as Olea celebrates 50 years of innovation and craftsmanship, we wanted to mark the occasion in a way that feels true to who we are—not by looking back, but by looking around. Because the best measure of our work isn’t just in what we’ve built over the decades. It’s in how often people encounter it in everyday life, usually without even…
Read moreWhen organizations invest in self-service kiosks, they expect those assets to serve their purpose reliably for years. And structurally, kiosks are designed for longevity as quality enclosures can last a decade or more. But what about the components inside? Printers, payment devices, and touchscreens often have much shorter lifecycles. That’s where kiosk lifecycle management comes in. Rather than being surprised by end-of-life notices,…
Read moreIn hospitality, guest expectations are shifting faster than ever. Travelers want control, convenience, and a seamless experience at every step of their journey. For IT leaders, that creates both a challenge and an opportunity: how to deliver on those expectations in a way that also supports operational efficiency. MGM Resorts recently highlighted this balance in a Hospitality Tech Innovator feature. Their focus was…
Read moreAs part of our 50th anniversary series, we’re reflecting on the ideas that have shaped Olea over the decades. And none has been more central than this: we view kiosks as problem solvers. They are a solution to a human problem, shaped by observation and curiosity. Self-service is often looked at as a trend or a convenience, but Olea sees it differently. It’s…
Read moreMany organizations successfully launch a self-service kiosk pilot. A single site or small group of locations demonstrates the value of faster check-ins, shorter lines, and improved customer experiences. But the real challenge begins when it is time to scale. Moving from one or two locations to dozens or hundreds requires a different mindset. The variables multiply, and so do the opportunities for issues….
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13845 Artesia Blvd.
Cerritos, California 90703
800 927 8063
562 924 2644
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Manufactured in the USA