A kiosk that can be adapted to nearly any type of location can be a tremendous money saver while delivering a great experience. Businesses come in all shapes and sizes, and the layout of a particular operation is likely to vary based on location. The floor plan of a retail location in a downtown shopping district, for example, is likely to be much…
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By delivering services where consumers live and work, telehealth providers eye a new, more efficient channel for medical care. No matter what a person’s political persuasion may be, there’s one thing on which nearly everyone can agree: Healthcare costs continue to rise despite efforts to rein them in. Fortunately, telehealth and self-service kiosks can offer relief. Read Part II here … The U.S….
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People are returning to cities in such large numbers, the 2010s are being called the ‘decade of the city.’ In this Olea exclusive white paper, we look at how self-service kiosks and digital signage are helping officials make it easier for them to travel, find their way around and even keep one another safe. Download “Kiosks and the Emergence of the Smarter City” Whitepaper
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Just because you’re convinced that kiosks are the best solution to a company problem doesn’t mean that others in the organization are going to immediately embrace your proposal. In parts one and two of our four-part series on how to get buy-in for your kiosk project, we examined ways to get executives and IT teams on your side. For executives, driving home the…
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If you missed part one of our roadmap to convincing colleagues to buy-in to a self-service kiosk project, we discussed effective ways to communicate the revenue generating possibilities of automated customer service with busy executives. As business executives tend to be bottom-line oriented, a conversation about return on investment is critical, and studies consistently show that kiosk deployment, regardless of industry, is a…
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If you’re in business, you’re in sales. At least that’s the maxim that acknowledges that no matter whether we ever meet an honest-to-goodness customer or not, each of us has priorities we believe should be higher inside the organization, projects that should be more imperative and data that should receive more urgent attention. You get the picture. And for every argument to acquire…
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