As Americans travel more and security requirements show no signs of loosening, an already strained infrastructure is being pushed to its brink. These four case studies show how Olea’s self-service kiosks can put some wind at the back of flyers, riders and the facilities that serve them. Download “Kiosks: A Turbo Boost for Public Transportation” WhitepaperRead more
News and Articles
Just because you’re convinced that kiosks are the best solution to a company problem doesn’t mean that others in the organization are going to immediately embrace your proposal. In parts one and two of our four-part series on how to get buy-in for your kiosk project, we examined ways to get executives and IT teams on your side. For executives, driving home the…Read more
If you missed part one of our roadmap to convincing colleagues to buy-in to a self-service kiosk project, we discussed effective ways to communicate the revenue generating possibilities of automated customer service with busy executives. As business executives tend to be bottom-line oriented, a conversation about return on investment is critical, and studies consistently show that kiosk deployment, regardless of industry, is a…Read more
If you’re in business, you’re in sales. At least that’s the maxim that acknowledges that no matter whether we ever meet an honest-to-goodness customer or not, each of us has priorities we believe should be higher inside the organization, projects that should be more imperative and data that should receive more urgent attention. You get the picture. And for every argument to acquire…Read more
According to a U.S. Census Bureau 2002 survey, there are more than 51 million individuals with disabilities in the United States. This demographic is estimated to account for more than $175 billion in annual discretionary spending, including more than $35 billion spent on dining out and more than $13 billion in annual travel expenditures. With such a large number of disabled individuals in…Read more
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