“Please check-in at the kiosk. Let me help you.” Hearing these simple words from a greeter makes patrons more willing to adopt new self-service kiosk technology. Do organizations need greeters to manage self-service kiosks? Kiosks are deployed to improve visitor flow by eliminating congestion at traditional reception desks and box offices. However, that doesn’t mean a need for actual human-to-human interactions no longer…
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Where you physically place your kiosks within your facility is probably one of the most important steps in the process of deploying kiosks. Regardless of how attractive or perfect your kiosk solution is, if you place the kiosks out of site, you will struggle with user adoption. You can also read these other 5 common mistakes to avoid when deploying kiosks. What Does…
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While self-service kiosks enable businesses to improve the customer experience, they have also emerged as an opportunity to boost profits. Businesses from a variety of industries are discovering that digital kiosks help them remain competitive in an ever-changing business environment, effectively engage customers, and generate more revenue. From quick-service restaurants (QSR), financial services, and healthcare to hospitality including amusement parks, cinemas, casinos, and…
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The Geneva Kiosk is one of our most popular models. Built for high volume, upscale hospitality, and entertainment, the unit is perfectly proportioned for attractions, indoor and out. In addition to its pleasing aesthetics, it’s also a functional workhorse. While many industries including hospitality deal with staffing challenges, they are looking to self-service kiosks to supplement their human resources and reallocating the staff…
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As we continue to see technology adoption grow across the general population, there are opportunities for companies looking to expand their digital transformation using self-service kiosk solutions. Not only are businesses looking for more effective digital front-doors, they’re also looking to automate certain processes to conduct more complex self-service interactions. Today’s self-service solutions need to play an integral part in the user experience…
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Consumer buying behaviors have evolved throughout recent years. Some of that is driven by technological advances, some by social and economic shifts, and some by consumers simply wanting more flexibility. Shortly after the pandemic started, people flocked to fast-food establishments because they had contactless ordering, touchless pick-ups and standardized menus, making the whole process simple and convenient. It provided an experience that was…
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