Why did your organization decide to move to self-service technology initially? Revisiting that question will help you avoid these pitfalls when deploying kiosks. Deploying kiosks is an exciting endeavor. Entering the world of self-service technology streamlines operations and helps boost the customer experience—at least, that’s what you told yourself before ordering the machines. Unfortunately, too many organizations simply check the box on their…
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Want to deploy a self-service kiosk but are curious about the cost? This pricing guide breaks down what to expect. After deciding to integrate a kiosk program, organizations want to know how much it will cost. To the outsider, this may seem like a simple question. However, there are a lot of factors that go into figuring out the total price. Kiosks are…
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“Please check-in at the kiosk. Let me help you.” Hearing these simple words from a greeter makes patrons more willing to adopt new self-service kiosk technology. Do organizations need greeters to manage self-service kiosks? Kiosks are deployed to improve visitor flow by eliminating congestion at traditional reception desks and box offices. However, that doesn’t mean a need for actual human-to-human interactions no longer…
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Where you physically place your kiosks within your facility is probably one of the most important steps in the process of deploying kiosks. Regardless of how attractive or perfect your kiosk solution is, if you place the kiosks out of site, you will struggle with user adoption. You can also read these other 5 common mistakes to avoid when deploying kiosks. What Does…
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While self-service kiosks enable businesses to improve the customer experience, they have also emerged as an opportunity to boost profits. Businesses from a variety of industries are discovering that digital kiosks help them remain competitive in an ever-changing business environment, effectively engage customers, and generate more revenue. From quick-service restaurants (QSR), financial services, and healthcare to hospitality including amusement parks, cinemas, casinos, and…
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The Geneva Kiosk is one of our most popular models. Built for high volume, upscale hospitality, and entertainment, the unit is perfectly proportioned for attractions, indoor and out. In addition to its pleasing aesthetics, it’s also a functional workhorse. While many industries including hospitality deal with staffing challenges, they are looking to self-service kiosks to supplement their human resources and reallocating the staff…
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