Introduction When organizations invest in self-service kiosks, they expect those assets to serve their purpose reliably for years. And structurally, kiosks are designed for longevity as quality enclosures can last a decade or more. But what about the components inside? Printers, payment devices, and touchscreens often have much shorter lifecycles. That’s where kiosk lifecycle management comes in. Rather than being surprised by end-of-life…
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In hospitality, guest expectations are shifting faster than ever. Travelers want control, convenience, and a seamless experience at every step of their journey. For IT leaders, that creates both a challenge and an opportunity: how to deliver on those expectations in a way that also supports operational efficiency. MGM Resorts recently highlighted this balance in a Hospitality Tech Innovator feature. Their focus was…
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As part of our 50th anniversary series, we’re reflecting on the ideas that have shaped Olea over the decades. And none has been more central than this: we view kiosks as problem solvers. They are a solution to a human problem, shaped by observation and curiosity. Self-service is often looked at as a trend or a convenience, but Olea sees it differently. It’s…
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Many organizations successfully launch a self-service kiosk pilot. A single site or small group of locations demonstrates the value of faster check-ins, shorter lines, and improved customer experiences. But the real challenge begins when it is time to scale. Moving from one or two locations to dozens or hundreds requires a different mindset. The variables multiply, and so do the opportunities for issues….
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Walk into any government office—from the DMV to a county courthouse—and chances are, you’ll find long lines, stacks of forms, and staff overwhelmed by routine tasks. But increasingly, one quiet piece of technology is changing that: the self-service kiosk. What began as a tool for printing registration stickers or paying parking fines has evolved into a powerful platform for delivering complex services quickly,…
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When people talk about Olea Kiosks, they usually focus on what we build—smart, self-service kiosks that deliver performance, durability, and design excellence. But this chapter of our 50th Anniversary story focuses on how we build. Because behind every sleek kiosk enclosure and every weatherproof frame is a fabrication shop that has become one of Olea’s greatest strategic advantages. The Fabrication Roots We were…
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