One question many potential kiosk deployers ask is whether they should invest in a custom unit uniquely designed and manufactured for them, or else start with a modular kiosk (that is, a standard, module-based product out of the manufacturer’s catalog) and tweak it based on the options list.This post describes the benefits of each approach and why for most cases a modular kiosk…
Read moreKiosks require a meaningful investment of capital and time. This infographic explores critical best practices that can help ensure a positive ROI. Infographic as a PDF: The DO’s & DON’Ts of Retail Kiosk Deployment
Read moreIn businesses everywhere, customers are paying for goods or services by inserting chip cards into cutting-edge smart terminals instead of swiping their mag-stripe-only predecessors through the familiar side slot. Chip card technology, or EMV, is a state-of-the-art payment standard that connects payment cards at the point of service with an embedded chip microprocessor instead of a magnetic stripe. EMV computer chips validate the…
Read moreAs Americans travel more and security requirements show no signs of loosening, an already strained infrastructure is being pushed to its brink. These four case studies show how Olea’s self-service kiosks can put some wind at the back of flyers, riders and the facilities that serve them. Download “Kiosks: A Turbo Boost for Public Transportation” Whitepaper
Read moreJust because you’re convinced that kiosks are the best solution to a company problem doesn’t mean that others in the organization are going to immediately embrace your proposal. In parts one and two of our four-part series on how to get buy-in for your kiosk project, we examined ways to get executives and IT teams on your side. For executives, driving home the…
Read moreIf you missed part one of our roadmap to convincing colleagues to buy-in to a self-service kiosk project, we discussed effective ways to communicate the revenue generating possibilities of automated customer service with busy executives. As business executives tend to be bottom-line oriented, a conversation about return on investment is critical, and studies consistently show that kiosk deployment, regardless of industry, is a…
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