Many organizations successfully launch a self-service kiosk pilot. A single site or small group of locations demonstrates the value of faster check-ins, shorter lines, and improved customer experiences. But the real challenge begins when it is time to scale. Moving from one or two locations to dozens or hundreds requires a different mindset. The variables multiply, and so do the opportunities for issues….
Read moreWalk into any government office—from the DMV to a county courthouse—and chances are, you’ll find long lines, stacks of forms, and staff overwhelmed by routine tasks. But increasingly, one quiet piece of technology is changing that: the self-service kiosk. What began as a tool for printing registration stickers or paying parking fines has evolved into a powerful platform for delivering complex services quickly,…
Read moreWhen people talk about Olea Kiosks, they usually focus on what we build—smart, self-service kiosks that deliver performance, durability, and design excellence. But this chapter of our 50th Anniversary story focuses on how we build. Because behind every sleek kiosk enclosure and every weatherproof frame is a fabrication shop that has become one of Olea’s greatest strategic advantages. The Fabrication Roots We were…
Read moreThere are several lessons that shaped our commerical outdoor kiosks. For many companies, venturing into the outdoor kiosk space means scaling up engineering or embracing bold product innovation. For Olea Kiosks, it meant something more fundamental—a test of character. Over the past two decades, Olea has transformed its approach to outdoor kiosks through hard-earned lessons, grit, and a relentless commitment to getting it…
Read moreKiosks for entertainment venues have become extremely common because they help to elevate service and reduce wait times. In stadiums, theme parks, museums, and resorts, the guest experience is everything. Self-service kiosks have emerged as a transformative tool. But behind every kiosk deployment is a buying team asking the same essential questions. At Olea Kiosks, we’ve spent years listening to those questions. While…
Read moreAs self-service technology becomes more critical across industries—from healthcare to hospitality to public services—many organizations face a pivotal question: Should we go with off-the-shelf kiosks or invest in a custom-built solution? Both paths have their advantages. This article will break down the pros and cons of each approach and help you assess what makes the most sense for your business goals. Along the…
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