You’ve just rolled out a new self-service kiosk program. The units look sharp, the interface works flawlessly, and the ROI model you presented to leadership shows a clear path to cost recovery within a few years. Everything seems solid. Until one day, an email arrives: a critical hardware component, say, your payment terminal or receipt printer, has reached end-of-life. Replacement units are no…
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This month, as Olea celebrates 50 years of innovation and craftsmanship, we wanted to mark the occasion in a way that feels true to who we are—not by looking back, but by looking around. Because the best measure of our work isn’t just in what we’ve built over the decades. It’s in how often people encounter it in everyday life, usually without even…
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When organizations invest in self-service kiosks, they expect those assets to serve their purpose reliably for years. And structurally, kiosks are designed for longevity as quality enclosures can last a decade or more. But what about the components inside? Printers, payment devices, and touchscreens often have much shorter lifecycles. That’s where kiosk lifecycle management comes in. Rather than being surprised by end-of-life notices,…
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When people think about Olea Kiosks, they often picture the sleek stainless steel, the intuitive touchscreens, or the innovative biometric integrations. But behind every kiosk that leaves our shop floor are the hands and minds of people who have spent years, in some decades, perfecting their craft at Olea. As we celebrate our 50th anniversary, it’s time to honor the unsung heroes of…
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At Olea, family isn’t just part of our history. It’s also part of our wiring. Maybe it’s the years of family members working shoulder to shoulder. Maybe it’s the way customers end up at Thanksgiving dinner. Whatever the reason, it’s a great example of how family culture shapes company values as it has always felt more like community than corporation. The roots of…
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In hospitality, guest expectations are shifting faster than ever. Travelers want control, convenience, and a seamless experience at every step of their journey. For IT leaders, that creates both a challenge and an opportunity: how to deliver on those expectations in a way that also supports operational efficiency. MGM Resorts recently highlighted this balance in a Hospitality Tech Innovator feature. Their focus was…
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