Certain interactions are a natural fit when it comes to pairing the modern consumer with kiosks and other forms of self-service technology. The case has long been made for kiosks at airports and grocery stores, for example. Another obvious marriage is that between the ATM and the person who suddenly finds herself in need ofRead More
In preparation for a story on KioskMarketplace.com, editor Elliot Maras submitted several questions to Olea Kiosks about kiosks and the issue of anti-hacking security. He gave us permission to share our full answers, which are published below. What are the biggest hacking threats to self-serve kiosks? Several come to mind. Running an obsolete operating systemRead More
What can 30 squats get you at a kiosk in Moscow? The answer is just one more way self-service continues to change the travel experience for the better. This infographic provides the details.
In the past couple of years, the healthcare industry has grown to a total value of over $3 trillion. While revenues are up with millions of additional people seeking treatment, the influx of new patients is putting a strain on efficiency for many medical providers.According to one report, better utilization of self-service technologies and the digitization of medical records can help medical organizations gain billions of revenue dollars over the next decade. As a result, many innovative healthcare administrators are turning to healthcare kiosks to help accelerate the transition toward stronger security, greater efficiency and higher patient satisfaction.
Happy days for Happy Meals are here again.In fact, not only is McDonald’s rebounding nicely, the news is good for competitors as well. One report predicts QSR and fast casual brands combined will super-size by 5 percent compared to last year’s numbers, ringing up a juicy $233 billion in sales in 2017. As CEOs exhale a sigh of relief and let their belts out a notch, many are turning to self-service restaurant kiosks to help sustain the growth, trying to satisfy the growing customer appetite for digital, customizable and efficient service.
The following perspective on DSE 2017 was written by Craig Keefner, a manager at Olea Kiosks and the founder of the Kiosk Industry Group. I have been in the kiosk industry for 25 years, and over that quarter of a century I’ve attended more than my fair share of tradeshows and other events. Most ofRead More
To secure a larger market share, financial industry leaders are searching for new ways to build brand identity and educate potential customers about their latest offerings. In an annual survey of 760 financial institutions, 54 percent of respondents said the most important focus for 2017 was to make the customer journey easier and more straightforward.Read More
Kiosks require a meaningful investment of capital and time. This infographic explores critical best practices that can help ensure a positive ROI.
For many decision-makers in the gaming industry, loyalty programs are the backbone of an effective marketing communications strategy. In fact, one national casino brand generates over $6 billion annually from its loyalty program alone, communicating to customers so effectively that it has been able to cut its conventional marketing budget by half. Plus, through theRead More
Maybe Americans can blame Ed Koch. Whether by online pop-up form, a receipt with a URL, or a strategically placed kiosk with a few questions on its mind, U.S. consumers are increasingly asked for their feedback when they conduct certain transactions. Buy a taco? Please take a survey for a chance to win. Order aRead More