Editors Note: Interesting news on the biometric kiosk, travel and hospitality industries today from Hertz and CLEAR. New facial recognition kiosks providing drive through customer check-in. Originally published by Hertz on 12/11/18. Hertz and CLEAR today announced the launch of Hertz Fast Lane powered by CLEAR – a new service that uses biometrics to drastically speed up the car rental process and get travelers through…Read more
A kiosk that can be adapted to nearly any type of location can be a tremendous money saver while delivering a great experience. Businesses come in all shapes and sizes, and the layout of a particular operation is likely to vary based on location. The floor plan of a retail location in a downtown shopping district, for example, is likely to be much…Read more
A self-service kiosk isn’t a “set it and forget it” proposition. Getting customers to use that kiosk takes a bit of effort. When a company incorporates a self-service kiosk into its operations, one of the key challenges it faces is how to encourage people to use that kiosk. In a restaurant, the more people use a self-order kiosk, the more time staff will…Read more
A self-service kiosks serves as a silent ambassador to your business. Make sure it’s conveying the message you want. The power of using an interactive kiosk as a branding tool is well known. As kiosks become part of an omnichannel business solution, joining websites, mobile apps and brick-and-mortar locations as a way to conduct transactions, it’s important to have those kiosks integrate seamlessly…Read more
Kiosk cleanliness is a significant factor in ensuring peak performance and maximum uptime. All too often, deployers look at interactive kiosks as a sort of “set it and forget it” device, paying little attention to the units once they’ve been placed. If the units are performing as expected, why rock the boat? A kiosk that’s doing its job can free staff up to…Read more
Until May 2018, a federal law known as the Professional and Amateur Sports Protection Act (PASPA) limits most legal sports betting to Nevada and three other states. That (PASPA) was overturned by the Supreme Court in favor of New Jersey, allowing state-sponsored betting. What to Expect in a World Where States Can Legalize Sports Betting Anticipating PASPA’s repeal, a handful of states have…Read more
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