A self-service kiosk isn’t a “set it and forget it” proposition. Getting customers to use that kiosk takes a bit of effort. When a company incorporates a self-service kiosk into its operations, one of the key challenges it faces is how to encourage people to use that kiosk. In a restaurant, the more people use a self-order kiosk, the more time staff will…
Read moreA self-service kiosks serves as a silent ambassador to your business. Make sure it’s conveying the message you want. The power of using an interactive kiosk as a branding tool is well known. As kiosks become part of an omnichannel business solution, joining websites, mobile apps and brick-and-mortar locations as a way to conduct transactions, it’s important to have those kiosks integrate seamlessly…
Read moreKiosk cleanliness is a significant factor in ensuring peak performance and maximum uptime. All too often, deployers look at interactive kiosks as a sort of “set it and forget it” device, paying little attention to the units once they’ve been placed. If the units are performing as expected, why rock the boat? A kiosk that’s doing its job can free staff up to…
Read moreUntil May 2018, a federal law known as the Professional and Amateur Sports Protection Act (PASPA) limits most legal sports betting to Nevada and three other states. That (PASPA) was overturned by the Supreme Court in favor of New Jersey, allowing state-sponsored betting. What to Expect in a World Where States Can Legalize Sports Betting Anticipating PASPA’s repeal, a handful of states have…
Read moreMore and more uses are being developed for outdoor kiosks, but a successful deployment depends in large part on the vendor behind the project. Interactive kiosks have become commonplace in restaurants, retail stores, health care facilities and other locations. But as technology improves and new applications come along, kiosks are becoming an integral part of the outdoor environment as well. Opportunities for outdoor…
Read moreKiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution. The 99th annual National Restaurant Association trade show wrapped up its four-day run May 22, but one of the hottest topics of the event wasn’t food. It was technology. Mobile order and pay garnered quite a bit of…
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