As self-service technology becomes more critical across industries—from healthcare to hospitality to public services—many organizations face a pivotal question: Should we go with off-the-shelf kiosks or invest in a custom-built solution? Both paths have their advantages. This article will break down the pros and cons of each approach and help you assess what makes the most sense for your business goals. Along the…
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In 2025, Olea Kiosks proudly celebrates 50 years of innovation, craftsmanship, and evolution. What started as a family-owned trade show exhibit business has transformed into a leading designer and manufacturer of self-service kiosks used around the globe. This milestone isn’t just a look back at how far we’ve come—it’s a tribute to the spirit of adaptation and problem-solving that’s guided self-service kiosk evolution….
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Tips for better utilization in restaurants, healthcare, venues, airports, and beyond Kiosks are everywhere these days—helping us check in at the airport, place a food order, buy event or park tickets, pay for parking, or even sign in for a healthcare appointment. The goal is usually the same across industries: speed up service, reduce lines, improve the customer experience, and free up staff…
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As we continue our 50th anniversary series, we’re looking back on some of the defining projects and moments that helped shape Olea Kiosks into the company we are today. One of the most complex and exciting areas we’ve worked in is biometric kiosk design—a field that blends high security with high expectations. Our journey into biometrics began nearly a decade ago with what…
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Self-service kiosks are transforming the way businesses interact with customers, providing convenience, efficiency, and a personalized touch across industries. From quick-service restaurants (QSRs) to retail stores, healthcare facilities, transportation hubs, and entertainment venues, kiosks are no longer just simple transactional tools—they are becoming intelligent touchpoints that enhance the overall guest experience. As digital ordering and AI-driven recommendations continue to shape consumer expectations, kiosk…
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As Olea Kiosks celebrates its 50th anniversary, we’re reflecting on the key lessons we’ve learned in the self-service industry. One of the most critical? Location matters. No matter how well-designed, intuitive, or advanced a kiosk may be, if it’s placed in the wrong spot, adoption rates will suffer. A Case Study in Poor Kiosk Placement Strategy A few years ago, a national QSR…
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