Infographic as a PDF: Self-Service Technology Government Investing Kiosks are increasingly being heralded as a technology through which the Federal Government, state governments and municipalities can engage with citizens and streamline many of their customer service functions. The Surge of Government Kiosk Systems In the early 1990s, government agencies that wanted to provide a self-service option for constituents chose kiosk systems to handle a variety of…
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As is commonly known, employee turnover can be quite costly, as not only is time invested in the recruitment and interviewing process, but once a viable candidate is found, that new hire must be trained in order to become efficient in their new workplace. Having appropriately structured benefits packages can be very beneficial in helping to increase employee retention and limit turnover. Human…
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The use of interactive kiosks by educational institutions is on the rise and for good reason – they provide unparalleled access to information as well as a means for the school’s administration to communicate with the student body, faculty, alumni and visitors. The use of educational kiosks can provide a wealth of benefits including streamlining staff in customer service positions, increased accessibility to…
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Infographic as a PDF: How Information Kiosks Help Your Business Information Kiosks are changing the way companies and shoppers interact. What was once one-way communication is now a two-way dialogue thanks to the advent of information kiosks. 1) Information Kiosks by the Numbers The Information Kiosk industry has been growing at a 40 percent annual growth rate, and the prediction is that 22 million Information Kiosks will be…
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We ask the question, are Self-Service Kiosk systems becoming the technology of the future? This is what is going on in the self-service retail landscape. Enhance Drive-Thru Experience with Customizable Self-Service Kiosk Machines: Eliminate Long Lines: Perceived wait time decreased by 40% with self-service kiosk machines for businesses who implemented them in 2013. Improve Order Accuracy: Industry standard for traditional drive-thru accuracy in 2013: 87.2%….
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Seattle’s iconic Space Needle recently received a major upgrade with a set of new custom digital kiosks. The main attraction is an 8-foot tall by 20-foot wide interactive touchscreen called “SkyPad”. The interactive experience is a journey through “52 years of sunsets, celebrations, history, and imagination” according to the Space Needle’s website. Visitors can interact with this colossal custom digital kiosk screen in…
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