While people love to get away from the daily pressures of jobs, school and everyday life, travel itself can be stressful even after you account for transportation, lodging and planning on how to enjoy all the great attractions of an exotic destination. To alleviate stress on travelers and help them make the most out ofRead More
As long as a meaningful portion of the population is underbanked, self-service solutions will drive positive ROI for billers, deployers and their hosts In Part I, we examined the various business models that can undergird deployments of bill-payment kiosks. Here, in Part II, the focus is on how to be successful with the deployment, whateverRead More
As long as a meaningful portion of the population is underbanked, self-service solutions will drive positive ROI for billers, deployers and their hosts Few routine tasks are more annoying than paying bills. Not only is the act predicated unpleasantly on surrendering hard-earned cash, but the mechanism of the payment itself can be a significant bother.Read More
If you missed part one of our roadmap to convincing colleagues to buy-in to a self-service kiosk project, we discussed effective ways to communicate the revenue generating possibilities of automated customer service with busy executives. As business executives tend to be bottom-line oriented, a conversation about return on investment is critical, and studies consistently showRead More
As healthcare providers seek cost-efficient ways to improve patient care, many organizations are finding that healthcare kiosks can increase net margins while providing the self-service experience that patients are increasingly demanding. By employing the agile capabilities of ADA-compliant kiosks, many medical providers are empowering patients to be proactive about their own health. In turn, providersRead More
If you’re in business, you’re in sales. At least that’s the maxim that acknowledges that no matter whether we ever meet an honest-to-goodness customer or not, each of us has priorities we believe should be higher inside the organization, projects that should be more imperative and data that should receive more urgent attention. You getRead More
As changes rock the gaming industry, self-service technology is a great way to protect the bottom line. A quick glance at the casino gaming revenue data over the past decades creates something familiar to anyone who has spent too much time in the Las Vegas sun: a mirage. The numbers, in fact, do look good.Read More
Multiple solutions are available for healthcare facilities wanting to deploy self-service patient check-in. Only one, the kiosk, offers maximum ROI. This free white paper presents the unique challenges of the medical environment and how kiosks rise to meet them.